1. Submit Your Request

Please send us the following information:

• Reference photos of the hairstyle you want
• Your precise head measurements (see measurement guide below)

Our team will carefully review your request to understand your desired style and fit.

2. Design Consultation & Quote

After reviewing your request, we will:

• Confirm the final design details
• Provide a personalized quotation
• Inform you of the estimated production timeline

Every custom piece is individually planned to match your needs.

3. Payment Confirmation

Your order will be officially placed once the payment has been completed.

4. Handcrafted Production

Your wig will be meticulously handcrafted by Richenmo’s master artisans using premium materials and techniques.

Each piece is made with precision to ensure a natural look, comfortable fit, and long-lasting quality.

5. Quality Control (QC)

Before shipping, every product undergoes a strict quality inspection to ensure it meets our premium standards.

6. Delivery or Pickup

You may choose one of the following options:

International Shipping

• Secure packaging
• Tracking number provided

In-person Pickup

• Available at our studio in Korea.

Important Notes for Custom Orders

Natural Variations

Because every wig is handcrafted, slight variations in color or texture may occur.

These subtle differences reflect the authentic handmade process and make each piece unique.